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   Terms & Conditions

Sunshine Coast FC Policies & Information

Sunshine Coast FC PTY LTD is known in this policy as Sunshine Coast FC

Although the terms and conditions shown on this web site may change from time to time without notice, it is only those terms and conditions in force at the time you place an order that are relevant to you.
Please note that all ticket details, prices and other information shown on this web site may change at any time without notice.

 

Purchase of Tickets Online

Credit Card
Tickets can only be purchased through this web site by using a credit card. Your credit card will be debited at the time of ordering. Ticket prices are inclusive of GST.
All credit card purchases are made through the ANZ secure payment facility. The service uses a 128-bit Secure Sockets Layer (SSL)protocol that was developed to protect confidential information such as credit card numbers and other financial data from interception and hacking. In the unlikely event that you believe any unauthorised use of your credit card has occurred, please immediately notify us by email and contact your bank through your usual communication method.
Ticket Sales
 
The following conditions are both of sale and conditions of attendance to the event:
 
  1. The right is reserved to charge a fee for replacement of tickets.
  2. Entry may be refused if tickets are damaged and defaced in any way or not purchased from authorised points of sale.
 
Other terms:
 
  1. You must allow adequate time for collection or delivery of tickets.
  2. GST will apply to all goods and services supplied through this site.
  3. Where concessions are applicable, suitable and valid identification must be provided for collection of tickets and at the venue.
 
Sunshine Coast FC PTY LTD Refunds and Returns
 
On-line Purchases
 
If you are not happy with your product that was purchased on-line for any reason, Sunshine Coast FC is happy to exchange it or provide you with a credit, providing the product is returned to us in its original condition, undamaged and unopened. The customer will pay all freight charges.
 
If goods are faulty, wrongly described or different from a sample shown, you may choose between a refund and exchange. Please see instructions below for Defective Items.
 
To return merchandise items, please send to:
 
Sunshine Coast FC
PO Box 17
Peregian Beach Q 4573
 
When returning an item please include proof of purchase (receipt and/or original order number) for all returns/exchanges. Please include your name, address, and telephone number and any other instructions in the package as well. Sunshine Coast FC will not refund items damaged by the customer.
 
Defective Items
 
Defective items must be returned to sunshinecoastfc.com.au within (14) fourteen days of the purchase date to be eligible for replacement. Items will be replaced with the same item originally purchased. For items that cannot be replaced, a full refund will be offered.
 
 
 
Privacy Policy

Privacy Statement

We are committed to ensuring that the collection, retention, use and disclosure of the Personal Information you provide (i.e. information which is collected and identifiable as relating to you personally) complies with all applicable legal requirements and that there is no act or practice that interferes with your privacy. All possible steps are taken to ensure that any Personal Information you forward to our web sites is not disclosed to or accessed by unauthorised persons and is used only for the purpose for which you have provided it.

Personal Information that Sunshine Coast FC may collect online
 
Sunshine Coast FC collects personal information online, including names, postal and email addresses, phone numbers and billing information. Sunshine Coast FC may also collect business information from sole proprietorships that apply for membership and for program participation, some of which could constitute personal information, as well as personal information from individuals acting solely in their business capacity.
 
How Sunshine Coast FC uses Personal Information Collected Online
 
We will use your personal information only for the purposes of processing your order and to communicate effectively with you. This communication includes but is not limited to; emailing you tax invoices, returns and exchange authorisations, etc. As a condition of sale, we reserve the right to email you special offer promotions that we believe will be of interest to you. You may, once you have placed your order, advise us that you are not interested in these offers and we will consequently not send these to you. To do this please send this request to admin@sunshinecoastfc.com.au. In any event, you may, at any time, unsubscribe from any special offer promotions we send you, and your unsubscribe request will be actioned immediately. Our research may lead to the publication of aggregate demographical data but will not result in the reporting or publication of any personal information provided to us.
 
How your information may be shared
 
We never sell or rent your personal information. Sunshine Coast FC may release personal information under the following circumstances:
 
o     Where release is required by law or regulation or is requested by a government agency.
o     Where are records indicate a company or individual may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be aware of:
o     To appropriate persons, where your communication suggests possible harm to others.
 
 
 
 
Computer Tracking and Cookies
 
This website is not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number if hits and visits to our sites. This information is used for internal purposes by technical staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.
 
Changes to this Privacy Notice, Conditions of use and Notices
 
This Privacy Notice and our Terns of use may change over time and the use if information which we gather now is subject to these Notices and terms as modified. If you visit our Web site your visit and any dispute over privacy is subject to this Notice and our Legal Notices, including the application of the laws of Queensland, Australia
 
Disclaimer
 

While the information contained in the website is believed to be accurate and current, it is provided by Sunshine Coast FC in good faith on “as in” basis. Sunshine Coast FC, its’ directors, officers or employees make no representation or warranty as to the reliability, accuracy or completeness of information contained on the website and none of them accept any responsibility arising in any way (including negligence) for errors in, or omissions from, the information contained in the website.

 

Delivery Policy
 
The items purchased will be sent through Australia Post. The delivery time will be as follows:      1-3 days State (Queensland)
                        3-5 days Interstate

For overseas purchases, please email admin@sunshinecoastfc.com and delivery time and price will be advised by return email.
 
Freight will cost a minimum of $5.00 then 5.0% on the total cart amount.
 
In addition, of the freight there will be a fee of $2.75 for insurance of the items purchased.
 
Reasons for order delays
o            Incorrect address
o            Incorrect credit information, please double check all details at the time of order.
o            Occasionally if a particular product is in high demand, we will need to re-order from suppliers.
 
If your order will be delayed for any reason, sunshinecoastfc.com staff will contact you directly via phone and or email to advise the delay.
 
 


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